Can I cancel my order?
Yes, you can cancel your order, but our cancellation policy applies based on timing.
Cancellation Policy:
- 7+ business days before event: 100% full refund
- Less than 7 business days: 50% charge (balance refunded as BBQ voucher)
- Same-day (event date): 100% charge (no refund)
*Note: Saturdays, Sundays and public holidays don’t count as business days.
Contact details:
- WhatsApp: 9225 5227
- Phone: 6848 6848 (Mon-Fri, 10:30am-3pm)
- Email: sales@bbqwholesale.com