What happens if I am not around to receive my delivery?

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If no one is available to receive your BBQ Wholesale delivery, you may authorise our driver to leave it at an agreed location.

Where unattended delivery is authorised, our driver may take a photo as proof of delivery.

If unattended delivery is not suitable or authorised, we may try to arrange re-delivery.

Please note:

  • Re-delivery is subject to driver availability and may not always be possible on the same day.
  • If re-delivery is possible, it may take place much later after the driver’s existing delivery route.
  • A re-delivery fee of $20–$30 will apply and is payable by the customer.

If you know in advance that nobody will be available, WhatsApp 9225 5227 or call +65 6848 6848 as early as possible. You may also review our delivery change options.